Who is the target audience for the PRO 2040?
The PRO 2040, the entry-level appliance in our highly acclaimed PRO Series, is ideal for small to medium-sized network environments that require the same ease-of-use and affordability offered by our TZ Series, with the performance and features offered by our PRO Series. The product is well suited for value-conscious small business and remote office deployments that do not require the hardware and software features of the SonicWALL PRO3060/4060.
What is the minimum version of firmware the PRO 2040 will run?
The PRO 2040 ships with SonicOS Standard and can be upgraded via license to SonicOS Enhanced (hereafter referred in this document as ‘SonicOSs’ and ‘SonicOSe’, respectively). The PRO 2040 cannot run any of the older 6.x firmware releases, nor can it run the older SonicOS 1.x firmware. Updated versions of the SonicOSs and SonicOSe firmware are available to customers who have registered the device for the first 90 days. After 90 days, a software support contract may be purchased in order to receive SonicOS updates.
Is SonicOS’s management interface different from the 6.x firmware releases?
Yes, it has a new look and feel, is better organized, and is more intuitive. Users of SonicWALL’s 6.x firmware will find it easy to understand, and will be completely comfortable with using SonicOS, whether it’s the Standard
edition, or the Enhanced edition. The management GUI for SonicOS uses the same button-and-tab menu system that SonicWALL has used for years, and is accessible from any modern web browser (IE 6.x, Mozilla 1.x,
Opera 7.x, Netscape 6.2).
How do I upgrade a PRO 2040 running SonicOSs to SonicOSe?
Please refer to the technote ‘SonicOS Standard to Enhanced How-To’ for a complete discussion on this topic. A future version of SonicOS Enhanced will have the onboard capability to convert preferences from SonicOS
Standard to Enhanced, but there is no ETA for this version at present.
Can I downgrade a PRO 2040 running SonicOSe to SonicOSs?
Yes, but your SonicOSe preferences are not convertible to SonicOSs (the advanced objects in SonicOS 2.1e cannot be mapped onto the SonicOSs preference structure). If you downgrade a PRO 2040 from SonicOS
2.1e to SonicOSs, the device will not retain its settings and will reboot with the factory default settings.
How do I get firmware for the PRO 2040?
SonicOS Standard and SonicOS Enhanced are available to customers for 90 days after they have registered their devices on the https://www.mysonicwall.com customer portal, and for customers who have valid support contracts. After 90 days, customers must purchase a support contract in order to continue to receive firmware updates and new versions.
What features do I get when I upgrade to SonicOS Enhanced?
ISP Fail-Over. The PRO 2040 ensures continuous uptime for Internet and IPSec VPN connectivity by failing over to a second ISP link should the primary link fail. Through ISP Fail-Over, the PRO 2040 delivers highly reliable network connectivity for constant access to critical data.
WAN Redundancy and Load Balancing. The PRO 2040 offers the ability to configure either the ‘X2’ or ‘X3’ port as a secondary WAN port for greater redundancy and network performance. This secondary WAN port
can be used in "active-active" load sharing or fail-over configuration providing a highly efficient method for maximizing total network bandwidth.
Object-Based Management. The SonicWALL PRO 2040 allows network administrators the ability to define an object, such as a user group, network address range, service or interfaces, and then reuse that object
wherever it is needed. When security policies or object members change, the administrator can modify the object and propagate the changes instantly without redefining rules, enabling businesses to implement and
manage security policies easily and consistently.
Policy-Based NAT. While continuing to provide standard NAT (many-to-one) functionality, the SonicWALL PRO 2040 also exposes control of NAT policies to administrators for one-to-one NAT, many-to-many NAT,
one-to-many NAT, inbound Port Address Translation (PAT), flexible NAT (for overlapping IP addresses) as well as NAT policies on selective source/destination/source translations. As a result, network administrators have more control and flexibility to support and manage various NAT requirements – including performing NAT across VPN tunnels.
Security Zones. Users are able to assign interfaces to security zones, and apply policy to/from the zone instead of having to create policy for each interface. It’s also possible to enforce security policies on traffic
to/from VPN tunnels.
Hardware Fail-over. Two PRO 2040 devices can be placed in active/passive pair, utilizing a dedicated 100Mbps link to synchronize the devices, with the ability to monitor specified interfaces for failure.
What VPN enhancements are in SonicOS Enhanced?
Definable IKE Identities – It’s now possible to specify the firewall’s IKE identity and the expected remote peer IKE identity. This feature was once hidden from the user’s control, and changed depending upon how
the WAN interface was addressed. This method made interoperating with certain manufacturers rather difficult, so it is now possible to control what is sent and what is expected. Users can now specify that the IKE Identities be an IP Address, or an Email Address, or a Domain Name (FQDN).
Definable Source & Destination Networks – It’s now possible to define network address objects, group those objects together, and then assign those objects as the source and destination networks to exchange
when a VPN tunnel is established. In previous versions of firmware, the firewall did not allow the user to specify which source & destination networks were exchanged during a VPN tunnel negotiation. This feature
allows the user to control exactly which subnets are exchanged with remote peers.
Multiple Interface Binding – It’s now possible for both WAN interfaces to initiate and respond to VPN tunnel requests. In previous versions of firmware, the VPN tunnels appeared to terminate on the WAN or WLAN
ports, but in reality they were bound to the LAN port.
NAT & Firewall rules for VPN Traffic – It’s now possible to drive all incoming and outgoing VPN traffic through the zone security policy and the NAT policy. This allows users to restrict traffic to and from VPN
tunnels, and to perform NAT on traffic before it goes into a VPN tunnel, or after it leaves a VPN tunnel on the way to a zone.
GroupVPN Allowed Networks Policy – It’s now possible to control which destination networks are exchanged with SonicWALL’s Global VPN Client 2.x. When creating users and groups, the user can define which network objects are bound to a specific group or user. When a GlobalVPN Client attempts to make a connection to the SonicWALL, the firewall examines the user name that is passed to it during XAUTH authentication. It first checks the user’s group, then checks the user account to see if there are additional networks allowed. Please note that the allowed destination networks feature is an additive system and not
a restrictive system. This means that whatever group or user destination networks policy has the most networks will be passed to the client.
Will there be a preferences converter tool for older SonicWALL firmware (6.x) to SonicOS and OSe?
A future version of SonicOS Enhanced will have the onboard capability to convert preferences from SonicOS Standard to Enhanced, but there is no ETA for this version at present. Please note that while it is possible to import a prefs file from 6.4 or 6.5 into a device running SonicOS 2.1s, importing a prefs file from 6.4 or 6.5 into a device running SonicOS is **not** supported.
Can I install SonicOSs or SonicOSe on older SonicWALL models?
SonicWALL is currently investigating porting SonicOSs to select older models, but has not made any concrete plans to do so at this time. SonicOSe will not be provided on older models.
Is ‘SonicOS ’ harder to use?
There are new features that allow SonicOSe to meet the needs of more complex networks, but the interface is intuitive for the network professional. SonicWALL has attempted to provide configuration controls that are as easy to use as possible, but some of the Enhanced firmware functions such as ‘NAT Policy’, ‘WAN/WAN Active Load Balancing’, and ‘NAT/VPN rules on VPN tunnels’ require careful programming in order to perform as desired.
Can I manage my PRO 2040 remotely using SonicWALL Global Management System (GMS)?
Yes, the PRO 2040 running SonicOSs or SonicOSe can be centrally managed using SonicWALL’s awardwinning GMS version 2.6 and newer.
Can I operate my PRO 2040 with the cover removed?
NO! The cooling systems in the PRO 2040 rely on the cover being installed and in place in order to provide proper ventilation for the processors onboard. Operating either model with the cover removed can cause permanent damage to the processors and motherboard, and void the warranty. Do not power up your PRO 2040 with the cover removed.
What kinds of processors are in the PRO 2040?
The PRO 2040 uses a 800MHz VIA C3 as its main processor, which handles all I/O, firewall, and packet processing functions. All cryptographic and hashing mechanisms are offloaded to a Cavium Nitrox co-processor. The Nitrox coprocessor is capable of processing AES, 3DES/DES, MD5/SHA-1, and ESP all in hardware, dramatically increasing the encryption speeds of the PRO 2040 in comparison with older PRO-Series devices.
How much memory is in the PRO 2040?
The PRO 2040 contains 128 MB DRAM and 64 MB secure compact flash. While both memory modules are removable, SonicWALL does not allow the memory modules to be replaced or upgraded in the field. Removing or
otherwise altering the memory in the PRO 2040 will void the warranty. Adding additional memory to the PRO 2040 is not currently supported.
What is ‘secure’ compact flash?
The secure compact flash encrypts and protects the SonicOS firmware. The compact flash (CF) used in the PRO 2040 provides the fastest data transfers rates currently available with the CF format, with sustained read rates of 6MBps and burst rates of up to 16.6MBps. Since the contents of the flash are encrypted, it is not possible to read the contents of the flash with a CF reader, nor is it possible to take the flash from one SonicWALL device and install it in another SonicWALL device.
How many interfaces are in PRO 2040?
The PRO 2040 has four 10/100 auto-sensing Ethernet ports located on the front of the device, labeled ‘X0’ to ‘X3’. The LAN port and zone are permanently attached to the ‘X0’ port, and the primary WAN port and zone are permanently attached to the ‘x1’ port. The ports labeled ‘X2’ and ‘X3’ can be assigned for any purpose – they can be added as extra ports to the LAN zone, assigned as the secondary WAN port, or added to their own security zones. The ‘X3’ port can also be assigned to any of these functions, but is also the only port capable of acting as the hardware fail-over link to a backup PRO 2040 device. However, for PRO 2040 devices running SonicOSs, the ‘X3’ port is software-disabled and cannot be used until the device has SonicOSe installed. In addition a
PRO 2040 device running SonicOSs can only use the ‘X2’ port as a DMZ.
Are all the Ethernet interfaces on the PRO 2040 AutoMDIX-capable?
No, they are not.
Can the Ethernet interfaces be assigned to the same IP subnet?
No. Each interface must be assigned to a different IP subnet, and cannot be used as “switch” ports. As noted, though, interfaces can be assigned to the same security zone if the PRO 2040 is running SonicOSe.
Can I change the default IP address of the LAN interface (X0)?
Yes. The devices ship with 192.168.168.168/24 as the default IP address, but can be changed to any value. Please note that the new value will take effect as soon as the ‘OK’ button is clicked, so you will need to change the IP address of your management station to match the new IP subnet of the LAN interface, and then log back into the device to continue device setup.
Does the PRO 2040 have a console port?
Yes, the PRO 2040 has a single DB-9 console port, and a DB9 male-to-female null modem cable is included with each device. The settings for the console port are 115200 bits per second, 8 data bits, no parity, 1 stop bit, and no flow control. These settings cannot be modified at present. With SonicOSe, the CLI attached to the console port is much more functional than in previous versions of firmware, but still has limited functionality. The CLI’s capability will be greatly expanded over the next six months; the goal is to eventually offer all GUI-based configuration options via the CLI.
What are the physical specs for the PRO 2040?
Dimensions: 1U, 17x10x1.75 (43.18 x 25.40 x 4.45 cm)
Weight: 8.5 lbs (3.86 kg) (unit only); 15 lbs (shipping)
Input Power: 100-240VAC, 4-2A, 60-50Hz
Power Consumption: Nominal 80W; the power supply is 180 watt
Environment: 40~105 f 5~40 c Humidity 10-90% non condensing
Regulatory: FCC/ICES Class A, CE, C-Tick, VCCI Class A, BSMI Class A, MIC, NOM
Safety: UL, cUL, TUV-GS, CB
MTBF: 35,000 hours
Does the PRO 2040 have the same amount of fans as the PRO 3060/4060?
No, it does not. There are only two fans in the PRO 2040 -- it can lose one fan and still will continue to operate. When an onboard fan fails, the ‘Alarm’ light on the front of the device will flash on and off, the device will beep, and a warning message will be logged. Fans cannot be replaced in the field, and the device will need to be RMA’d. To maintain proper airflow and cooling, the top of the chassis must be kept securely on the PRO 2040 during operation. Operating with the chassis open voids the warranty.
How long does it take for the PRO 2040 to start up?
The average startup time from power-on to operation is approximately one minute. The device performs a number of hardware and software diagnostic check routines upon warm and cold boots to ensure the device and firmware are operational.
What exactly is a “zone”?
A zone is simply a logical grouping of one or more interfaces or subinterfaces, and is intended to make creating security policy a much simpler task. With SonicOSe, interfaces do not have the same importance in terms of how the security policy functions as they did in previous versions of firmware.
I created some zones, but they do not show up in the rules matrix – why?
Zones will not display in the access rules matrix unless an interface has been explicitly bound to the zone. Once an interface has been added to a zone, it will then show up in the matrix, and you can then write rules to/from this zone.
Is User-Level Authentication (ULA) supported in SonicOS Standard?
Yes – there’s a check box on the ‘Users > Settings’ page that, when checked, can force all systems attached the LAN and DMZ interfaces to log in and authenticate with a username and password before any traffic is allowed to pass across the device. ULA is also supported in SonicOS Enhanced, but is configured in a different manner (instead of an all-or-nothing mechanism, ULA is enforced on a fully granular, per-rule basis between security zones).
I have AV enabled on an interface, but I can’t seem to install the client on my system – why?
The AV installation is done via browser and relies on a pop-up window to install properly. If you are not able to install the SonicWALL AV Client on a system, check to see if the system’s Web browser is actively blocking popups, or that it does not have a third-party program (such as ‘Pop-Up Stopper’) that is blocking the AV installation screen. In order to install the SonicWALL AV Client, you must allow pop-ups during this process.
Can I run the PRO 2040 in transparent mode?
If the PRO 2040 is running SonicOSe (Sonic OS Enhanced), not only has transparent mode, but also Layer 2 Bridged Mode, which is a more advanced transparent type mode. A PRO 2040 running SonicOSs is capable of running in transparent mode, so if the feature is required, this model and firmware are recommended.
How many permanent user accounts can I create?
Up to 250 unique user accounts can be created on the PRO 2040, regardless of firmware version (Standard or Enhanced). If customers need additional accounts for either device, it is advised that they forward all user/password functions to a secured RADIUS server located on the internal network.
How many user groups can I create?
With SonicOSe, up to 32 unique user groups can be created on a PRO 2040 running SonicOSe. SonicOSs does not support user groups. This may be expanded in future versions of firmware.
How many users can I put in a group?
Although there is no limit on the number of users we can add to any one group, there is actually a limit of 4,000 on the total number of group memberships that can be set.
How many destination network objects can I assign to a group or user?
There are no restrictions to the amount of network objects you can assign to a group or user, but please keep in mind that pushing an extremely high number of destination network objects to a Global VPN Client may cause problems with the underlying OS of the computer the Client is running on.
How many DHCP scopes can I create in SonicOSs and SonicOSe?
With SonicOSs, you can create a scope for the LAN and DMZ interfaces from a global pool of 512 assignable IP addresses. With SonicOSe, you can create up to 50 scopes from a global pool of 1,024 assignable IP addresses. You will need to take care not to exhaust the global pool with multiple defined ranges. Both versions allow the admin to create DHCP scopes larger than a single class C, up to the size of the global limit.
What is the difference between signed and non-signed firmware?
The PRO 2040 requires signed firmware images, unlike other SonicWALL Firewall/VPN devices. This is a new security mechanism added to the firmware to prevent tampering, and ensures that the image is both valid and originates from SonicWALL. Because of this, the PRO 2040 will not accept non-signed firmware images. All signed images end with a ‘.sig’ extension.