SonicWALL® Global Support Services are designed not only to keep your security infrastructure current, but also to react swiftly to any problem that may occur. However, that’s not enough to keep your network safe these days. So our support services also include crucial updates and upgrades, the finest technical support, access to extensive electronic tools and timely hardware replacement.

Customers with mission-critical network requirements cannot afford downtime. Available in one-, two- and three-year agreements, SonicWALL Dynamic Support 24x7 is an around-the-clock support service that includes:

• Telephone/Web-based Support - for basic configuration assistance 24x7
• Software/Firmware Updates - for all software and firmware updates and upgrades
• Hardware Replacement - Advance Exchange for replacement of defective hardware
• Support Tools - access to SonicWALL's electronic support tools