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01-DTT-RR001 Premium Tech Support

Regular Price: $300.00 / Hour

Special Price $200.00 / Hour

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Premium Tech Support

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Need Reliable Help with Getting Your Firewall Solution Setup?

Firewalls.com's Rapid Response Support delivers a convenient, reliable source for setup assistance and remedial support. We help you leverage the most from your firewall deployment capabilities with prompt problem identification and resolution. We can assist you with proper security policy execution and information on the interpretation of the product technical documentation. Questions with the initial setup, no problem, our engineers professional support staff is trained to answer all of your technical questions. The service is available for all SonicWALL and Sophos products.

We can help with

 * Creating site-to-site VPN tunnels
* Enabling and troubleshooting VPN client-to-office VPN tunnels
* Setting up Windows Network Neighborhood to work over a VPN tunnel
* Optimizing VPN tunnels for maximum throughput
* Creating and testing firewall rules
* Creating custom firewall services
* Troubleshooting rule and service issues
* Assessing firewall configuration for compliance
* Perform vulnerability assessments of your network
* Plus anything you can dream of to do with your firewall

Benefits of our Service

* Learn by watching our engineers perform the service
* Obtain comprehensive assistance with your problem
* Save time by working directly with a tier 3 support engineer
* Save money by quickly having your problem resolved
* Success is 100% guaranteed or you don't pay a dime.


Features of our Service

* Features our exclusive Watch-n-Learn Technology
* We offer over 20 years of combined firewall support experience
* Our engineers are trained and certified by SonicWALL and Sophos
* Quick resolution. Most issues are solved in less then 1 hour
* Problems are professionally tracked and monitored
* Money back guarantee

Support Hours

We are available to help you resolve your problem during the Business Hour.  So, call us any time from 9 AM to 5 PM, We will help you resolve your problem quickly and professionally. But unfortunately problems don't happen during normal business hours. If you need after hour support, please subscribe to our Rapid Response Tech Support 1 Hour, After-Hours
 

Guaranteed Results

In the unlikely event that our engineers are unable to rectify your problem or provide corrective direction the amount of the support call will be completely refunded.  As of today we have refunded $0.00.  We have the certifications, experience and nation wide reach to solve any problem.

Additional Information

ManufacturerFirewalls.com
Subscription ServiceNo
SupplierOther

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Fast Delivery

Free, same day shipping when ordered before 3PM EST.


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Easy Returns

Comprehensive 30-day return policy on all hardware purchases.


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Secure Checkout

» 2048-bit encryption
» Certified Authorize merchant


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Best Price Assured

We offer you the best price. If you find it cheaper let us know.


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Payment Options

credit cards accepted
» Company purchase orders
» Company check
» Wire transfers


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