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Affordable Managed SonicWALL Service

Take advantage of our group of dedicated SonicWALL professionals to manage, monitor and respond to network attacks.

System Management - Allows you to focus on other tasks.
Proactive Security Monitoring - We watch and respond to Internet attacks so you don't have to.
Network Monitoring - We monitor the firewall to ensure your network stays connected to the Internet.
Change Managment Reporting - You will always know what is going on and what we did to fix it.
Customized to Your Needs - You control the level of service that is right for you.

10 Item(s)

per page
  1. Dell SonicWALL Standard Managed Services, TZ Series

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
  2. Dell SonicWALL Advanced Managed Services, TZ Series

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
    » Proactive threat detection
    » Comprehensive outage remediation
    » Wireless IDS for rogue wireless access point detection
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
  3. Dell SonicWALL Standard Managed Service, NSA 220/250/2600

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
  4. Dell SonicWALL Advanced Managed Service, NSA 220/250/2600

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
    » Proactive threat detection
    » Comprehensive outage remediation
    » Wireless IDS for rogue wireless access point detection
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
  5. Dell SonicWALL Standard Managed Service, NSA 3600/4600

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
  6. Dell SonicWALL Advanced Managed Service, NSA 3600/4600

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
    » Proactive threat detection
    » Comprehensive outage remediation
    » Wireless IDS for rogue wireless access point detection
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
  7. Dell SonicWALL Standard Managed Service, NSA 5600/6600

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
  8. Dell SonicWALL Advanced Managed Service, NSA 5600/6600

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
    » Proactive threat detection
    » Comprehensive outage remediation
    » Wireless IDS for rogue wireless access point detection
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
  9. Dell SonicWALL Standard Managed Service, SM 9000

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
  10. Dell SonicWALL Advanced Managed Service, SM 9000

    » Best practice configuration
    » Unlimited phone support
    » Constant access to Web-based monitoring & reporting
    » No charge equipment repair or replacement
    » Remote firmware updates
    » Quick configuration changes
    » Outage notice by e-mail
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.
    » Proactive threat detection
    » Comprehensive outage remediation
    » Wireless IDS for rogue wireless access point detection
    » After hours emergency response from our certified team
    » No contract or extended customer commitment!
    » This service is provided on a month-to-month basis.

10 Item(s)

per page

Our Standard Level Managed Service provides peace of mind network security services for your Dell SonicWALL deployment. Our team of highly experienced certified engineers provides the following on a month-to-month basis:

  • Best practice configuration
  • Unlimited phone support
  • Constant access to Web-based monitoring & reporting
  • No charge equipment repair or replacement
  • Remote firmware updates
  • Quick configuration changes
  • Outage notice by e-mail
  • After hours emergency response from our certified team
  • No contract or extended customer commitment!

See our configuration page for information on new SonicWALL appliance deployment

Constant Web-based Monitoring
The Standard Level of managed service provides each customer with access to an easy to use online portal which collects and analyzes real-time network data. Once we provide training on the many features of this tool, customers can use this monitoring system to quickly check up on the network at any time to discover potential or existing security threats.

Equipment Replacement / Repair
If it turns out that the SonicWALL itself is failing, a replacement appliance will be configured and shipped out via overnight courier within one business day.

Remote Firmware Updates
As soon as new SonicWALL firmware is released it will be deployed remotely.

Configuration Changes
Business needs change. In the event that a (non-emergency) SonicWALL configuration change is necessary, it will be completed within four hours of the request, between 8am and 6pm, Eastern, Monday through Friday.

Emergency Response
All managed service customers can request emergency services anytime a crisis occurs, and a certified team member will assist.

Value

Managed Services from Firewalls.com provides peace of mind network security services for your Dell SonicWALL deployment.

  • System Management
  • Prompt Equipment Replacement
  • Proactive Firmware Updates When Needed
  • Configuration Advice & Changes
  • Emergency Response

System Management – Gain time to focus on other important tasks
With training on and access to our proprietary Web-based monitoring tool, the task of reporting and maintenance is streamlined. In addition, Standard Level managed service provides access to our team of highly experienced Dell SonicWALL certified engineers who can assist with any network security threats found from using the ongoing network monitoring system. Our managed service customers rest easy knowing that should an incident occur we will be on top of it.

Prompt Equipment Replacement – You can buy with confidence
The failure rate of Dell SonicWALL products is exceedingly low, but it happens. Once we have determined that a problem is related to the physical appliance, we will configure a replacement exactly to your specifications and ship it out for overnight weekday delivery. While this is a rare occurrence, know that you can purchase with 100% confidence in Dell SonicWALL, guaranteed.

Proactive Firmware Updates – Automatically deployed remotely as needed for peace of mind
There is no need to go searching for firmware updates that might be “minor” but still imperative for the most efficient performance of your network security system. Often we know about pending firmware updates well before their release. Updates are automatically deployed with our Standard Level of managed service, usually without any disruption at all.

Best Practice Configurations – Quick and painless changes
With years of experience providing configuration, troubleshooting and support for hundreds of Dell SonicWALL security appliances, our team of SonicWALL certified engineers have the ability to understand your changing business needs. We interact with our customers to help evaluate the best ways to address upcoming (non-emergency) changes, and we will fulfill requests efficiently to 100% satisfaction.

Emergency Response – We’re here for you, so there’s no need to panic in a stressful outage situation
Despite your best efforts, there could be security incidents and outages. If that should happen, our emergency phone line is always open and accessible to our managed service customers, 24x7x365. One of our extraordinary Dell SonicWALL engineers will answer your call with a pleasant calm to help you through any network security emergency.

Meeting Your Objectives

Becoming a Firewalls.com managed service customer illustrates your desire for the highest efficiency and thorough network security available, which is exactly what we offer. Our Dell SonicWALL Managed Services provide ongoing configuration services, monitoring, equipment repair or replacement, automatic remote firmware updates, and even 24x7 emergency response on a month-to-month basis for your peace of mind.

Our Time Tested Methodology

Our proprietary method of setting up and managing all classes of Dell SonicWALL security appliances has been developed exclusively by our highly experienced certified support team with the customer in mind.

  • We start by discussing at length the needs and expectations for network security with our customer.
  • A smooth transition plan is mapped out and followed to achieve the highest level service during that time.
  • Our implementation process to securing our customer’s appliance and network ensures a safe and seamless deployment.
  • All customers get initial training on our Web-based monitoring tool and can count on ongoing support.

Compare Managed Service Levels

Standard

Advanced

No contract required Yes Yes
Best practice configuration Yes Yes
Unlimited phone & Web-based support Yes Yes
Constant monitoring & reporting Yes Yes
No charge equipment repair or replacement Yes Yes
Remote firmware updates as needed Yes Yes
Quick configuration changes Yes Yes
Proactive threat detection No Yes
Comprehensive outage remediation No Yes
Wireless IDS No Yes

We Know SonicWALL

Since 2001, we have been selling and supporting SonicWALL products.