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SonicWALL Management SonicWALL TZ 100 mss SonicWALL TZ 205 SonicWALL TZ 100
Dell SonicWALL TZ Basic Service, 8x5 Support & Monitoring
60.00
The SonicWALL TZ Sentry Service is designed to meet your objectives of having your SonicWALL security appliance professionally managed to keep your network security up to date. We stand behind the quality of our service by offering a 100% money-back guarantee if you are not completely satisfied. Explore the methodology we developed that has been successful for clients just like you.
1) Reviewing and identifying your security needs.
2) Obtaining the proper technical information for a smooth transistion.
3) Implementing our proprietary process to securing the appliance and your network.
4) Train you on how to utilize our support services and web portal.
Benefits of the Service
System Management - Allows you to focus on other tasks.
SonicWALL certified personnel manage your firewall or VPN for maximum security. The services include unlimited technical support, system maintenance, configuration backup and repair or replacement of defective equipment. Our automated incident and response escalation begins whenever a security event or system failure is detected.
Proactive Security Monitoring - We watch for Internet attacks so you don't have to.
Pro-active security monitoring by our automated systems and trained security professionals provides a complete security solution for your network. Our Threat Detection System tracks network usage and alerts our staff in the event of suspicious activity. Our personnel investigate those events and, if appropriate, contact you to assist with resolution.
Network Monitor - We monitor the firewall to ensure your network stays connected to the Internet.
We continuously monitor all of our customer's networks with advanced systems to assess their health and security. In the event of a failure by any monitored device, our personnel are notified and respond immediately.
Managed Reporting - You will always know what is going on and what we did to fix it.
Firewalls.com provides access to a variety of real-time reports on our Customer Web Portal that help you manage your network usage. Reports such as "Top Websites", "Top Web Users" or "Bandwidth Usage" help you quickly identify problem areas and help you reduce your non-essential network usage. In addition, the on-line reports can help identify user access to inappropriate Websites.
Meeting Your Objectives
Managing and getting the most value out of your SonicWALL security appliance is our team's core objective. When you purchase the service our team begins the management process as quickly as possible. Most transitions can be setup in as little as 24 hours.
Time-Tested Methodology
Our proprietary method of managing, testing, monitoring and locking down your new security appliance has been developed exclusively by our support team. Our method includes:1) Reviewing and identifying your security needs.
2) Obtaining the proper technical information for a smooth transistion.
3) Implementing our proprietary process to securing the appliance and your network.
4) Train you on how to utilize our support services and web portal.
Compare Service Levels
Every customer is different and has unqiue needs. In order to provide you with the level of service and support you need we have 3 different levels of managed services we provide. They are:Feature & Service Level | Basic Service & Monitoring | 8x5 Threat Detection, Response & Monitoring | 24x7 Threat Detection, Response & Monitoring |
Response to Outages | 8x5 | 8x5 | 24x7 |
After hours emergency support 24x7 | Yes | Yes | Yes |
Unlimited technical support | Yes | Yes | Yes |
Web portal with on-line reports, network health history, customer support | Yes | Yes | Yes |
Repair/replacement of defective equipment | Yes | Yes | Yes |
Guaranteed response time for non-emergency support requests | 4 hours* | 4 hours* | 4 hours* |
Guaranteed response time for emergency support requests | 1 hour* | 1 hour* | 1 hour* |
Premium Threat Detection & Response | No | 8x5 | 24x7 |
SonicWALL's Enhanced Security Software (Highly recommended for all firewalls) | Available | Available | Available |
100% Money Back Guarantee
With years of experience providing configuration, troubleshooting. management and support for thousands of SonicWALL security appliances our team of SonicWALL certified engineers know their stuff. We are confident enough in our support teams abilities to deliver a superior service that we back it with a 100% satisfaction guarantee. If we are not able to provide the level of service you need we will refund 100% of your money for that month's service.
Additional customer quotes and references for a specific industry or business type are available upon request. Please contact our sales team toll-free 866-469-9255
http://www.firewalls.com/sonicwall-tz-sentry-service-basic.html in_stock Yes Products Catalog USD
Dell SonicWALL TZ Basic Service, 8x5 Support & Monitoring
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1
1
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01-DTT-L1BASIC Dell SonicWALL TZ Basic Service, 8x5 Support & Monitoring
Details
The SonicWALL TZ Sentry Service is designed to meet your objectives of having your SonicWALL security appliance professionally managed to keep your network security up to date. We stand behind the quality of our service by offering a 100% money-back guarantee if you are not completely satisfied. Explore the methodology we developed that has been successful for clients just like you.
1) Reviewing and identifying your security needs.
2) Obtaining the proper technical information for a smooth transistion.
3) Implementing our proprietary process to securing the appliance and your network.
4) Train you on how to utilize our support services and web portal.
Benefits of the Service
System Management - Allows you to focus on other tasks.
SonicWALL certified personnel manage your firewall or VPN for maximum security. The services include unlimited technical support, system maintenance, configuration backup and repair or replacement of defective equipment. Our automated incident and response escalation begins whenever a security event or system failure is detected.
Proactive Security Monitoring - We watch for Internet attacks so you don't have to.
Pro-active security monitoring by our automated systems and trained security professionals provides a complete security solution for your network. Our Threat Detection System tracks network usage and alerts our staff in the event of suspicious activity. Our personnel investigate those events and, if appropriate, contact you to assist with resolution.
Network Monitor - We monitor the firewall to ensure your network stays connected to the Internet.
We continuously monitor all of our customer's networks with advanced systems to assess their health and security. In the event of a failure by any monitored device, our personnel are notified and respond immediately.
Managed Reporting - You will always know what is going on and what we did to fix it.
Firewalls.com provides access to a variety of real-time reports on our Customer Web Portal that help you manage your network usage. Reports such as "Top Websites", "Top Web Users" or "Bandwidth Usage" help you quickly identify problem areas and help you reduce your non-essential network usage. In addition, the on-line reports can help identify user access to inappropriate Websites.
Meeting Your Objectives
Managing and getting the most value out of your SonicWALL security appliance is our team's core objective. When you purchase the service our team begins the management process as quickly as possible. Most transitions can be setup in as little as 24 hours.
Time-Tested Methodology
Our proprietary method of managing, testing, monitoring and locking down your new security appliance has been developed exclusively by our support team. Our method includes:1) Reviewing and identifying your security needs.
2) Obtaining the proper technical information for a smooth transistion.
3) Implementing our proprietary process to securing the appliance and your network.
4) Train you on how to utilize our support services and web portal.
Compare Service Levels
Every customer is different and has unqiue needs. In order to provide you with the level of service and support you need we have 3 different levels of managed services we provide. They are:Feature & Service Level | Basic Service & Monitoring | 8x5 Threat Detection, Response & Monitoring | 24x7 Threat Detection, Response & Monitoring |
Response to Outages | 8x5 | 8x5 | 24x7 |
After hours emergency support 24x7 | Yes | Yes | Yes |
Unlimited technical support | Yes | Yes | Yes |
Web portal with on-line reports, network health history, customer support | Yes | Yes | Yes |
Repair/replacement of defective equipment | Yes | Yes | Yes |
Guaranteed response time for non-emergency support requests | 4 hours* | 4 hours* | 4 hours* |
Guaranteed response time for emergency support requests | 1 hour* | 1 hour* | 1 hour* |
| No | 8x5 | 24x7 |
SonicWALL's Enhanced Security Software (Highly recommended for all firewalls) | Available | Available | Available |
100% Money Back Guarantee
With years of experience providing configuration, troubleshooting. management and support for thousands of SonicWALL security appliances our team of SonicWALL certified engineers know their stuff. We are confident enough in our support teams abilities to deliver a superior service that we back it with a 100% satisfaction guarantee. If we are not able to provide the level of service you need we will refund 100% of your money for that month's service.
Additional customer quotes and references for a specific industry or business type are available upon request. Please contact our sales team toll-free 866-469-9255
Additional Information
| Manufacturer | Firewalls.com |
|---|---|
| Subscription Service | Training & Configuration Services |
| Price | $60.00 |
Additional Product Images:
Customer Reviews
- Very helpful service Review by Kathy Swanson
-
I must admit I know NOTHING about firewalls. However, being a business owner of a small candy shop, I knew I needed one. We chose to go with the sonicwall because it appears to be the best firewall on the market. In addition, we decided to let firewalls.com configure the product and manage it for us.Features Value for Money Performance Ease of Use
We are extremely pleased with the outcome of our decision. We would have no clue what to do when the network comes under attack but these guys do. We get a call at least once a month from them letting us know what just happened and how they fixed it. THAT is one less thing for us to mess with.
If you are thinking about using firewalls.com service give them a call. They were very helpful. We recomend these guys! A+++++++ (Posted on 6/21/09)
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