{"id":18325,"date":"2024-12-17T15:51:08","date_gmt":"2024-12-17T20:51:08","guid":{"rendered":"https:\/\/www.firewalls.com\/blog\/?p=18325"},"modified":"2025-11-12T10:02:02","modified_gmt":"2025-11-12T15:02:02","slug":"fortinet-forticloud-vs-forticare-avoid-confusion-with-this-service-comparison","status":"publish","type":"post","link":"https:\/\/www.firewalls.com\/blog\/fortinet-forticloud-vs-forticare-avoid-confusion-with-this-service-comparison\/","title":{"rendered":"Fortinet FortiCloud vs FortiCare: Avoid Confusion with This Service Comparison"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18325\" class=\"elementor elementor-18325\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d62131b e-flex e-con-boxed e-con e-parent\" data-id=\"d62131b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bb19da elementor-widget elementor-widget-text-editor\" data-id=\"4bb19da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">A company that offers a vast range of network security solutions, Fortinet FortiCloud vs FortiCare, can sound pretty similar. At the very least, it\u2019s bound to drive a few questions if you aren\u2019t sure what\u2019s included on either side.<\/span><\/p><p><span style=\"font-weight: 400\">Whereas FortiCloud delivers a cloud-based management platform for optimized device management, FortiCare is their 24\/7 support service. The simple version is that they focus on entirely different aspects of network security and management of Fortinet\u2019s services.<\/span><\/p><p><span style=\"font-weight: 400\">It\u2019s important to point out that these services aren\u2019t a need when using Fortinet firewalls or other devices, but they can enhance the experience in more ways than one. This article offers a brief breakdown of Fortinet FortiCloud vs FortiCare to highlight what makes each service unique.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af10b0d e-flex e-con-boxed e-con e-parent\" data-id=\"af10b0d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1afc1a elementor-widget elementor-widget-heading\" data-id=\"f1afc1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Comparing Fortinet FortiCloud vs FortiCare\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0595598 elementor-widget elementor-widget-text-editor\" data-id=\"0595598\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">If you\u2019re looking for cloud-based management with your Fortinet devices, FortiCloud is the way to go. This ensures you can manage your devices within a centralized environment alongside a simple FortiCloud login and plenty of features behind it. If you\u2019re juggling multiple Fortinet services, using FortiCloud acts as a hub, giving you eyes on everything under one roof.<\/span><\/p><p><span style=\"font-weight: 400\">On the other hand, FortiCare focuses on a different aspect of your network security management. Their 24\/7 support guarantee is more than just email tickets and phone calls. Fortinet\u2019s FortiCare services promise technical support any time you need it, in addition to three different tiers for advanced levels of backend support.<\/span><\/p><p><span style=\"font-weight: 400\">The truth is that comparing Fortinet FortiCloud vs FortiCare is more about identifying their unique benefits rather than which is better than the other. Both focus on different aspects of Fortinet\u2019s services, something that wouldn\u2019t hurt to consider if you\u2019re already using Fortinet\u2019s products.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-792b0ac e-flex e-con-boxed e-con e-parent\" data-id=\"792b0ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60f2091 elementor-widget elementor-widget-heading\" data-id=\"60f2091\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is Fortinet FortiCloud?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c52b7e4 e-flex e-con-boxed e-con e-parent\" data-id=\"c52b7e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-027c6ac elementor-widget elementor-widget-text-editor\" data-id=\"027c6ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Boasting a unified platform with a single FortiCloud login for a variety of Fortinet services, FortiCloud is more than just comprehensive. Of course, there are key features that really help drive the point home, but many business owners and IT teams are surprised to learn the range that FortiCloud offers.<\/span><\/p><p><span style=\"font-weight: 400\">Here are a few details that show the range in value that FortiCloud comes with:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Easy to use centralized device management\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Unified logins across multiple Fortinet portals for role-based access control<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Includes FortiToken-based two-factor authentication<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Offers layered protection to cover the needs of cloud-based applications, information and services<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Detailed asset management to track device information of every Fortinet product<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">It\u2019s crucial to stress that this is only the surface of what you\u2019ll find included with everything FortiCloud has to offer. Due to the format of its services, this makes it an extremely scalable solution that can handle the needs of a growing business.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e57e664 e-flex e-con-boxed e-con e-parent\" data-id=\"e57e664\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d8a5bb elementor-widget elementor-widget-heading\" data-id=\"3d8a5bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is Fortinet FortiCare?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-873f3db e-flex e-con-boxed e-con e-parent\" data-id=\"873f3db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03b2f3d elementor-widget elementor-widget-text-editor\" data-id=\"03b2f3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Between customer support and the Fortinet help community, one could say it\u2019s all a part of the FortiCare experience. On another note, services related to FortiCare can also be easily accessed through FortiCloud. Nevertheless, FortiCare is your support team that has your back at all hours of the day. If you want to take full advantage of what FortiCare offers, it\u2019s helpful to look at it as more than just customer support.<\/span><\/p><p><span style=\"font-weight: 400\">This is why you might want to consider adding <\/span><a href=\"https:\/\/www.firewalls.com\/catalogsearch\/result\/?q=Fortinet%20FortiCare\"><span style=\"font-weight: 400\">Fortinet FortiCare<\/span><\/a><span style=\"font-weight: 400\"> to your network security strategy:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">No matter what time of day it is, you can also get a hold of a FortiCare expert<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Over 1,900 NSE-certified professionals are able to help with maintenance and operations<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Three-tiered services catering to different budgets and network security demands<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Hands-on account management and business guidance when you need it most<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Rapid hardware replacement solutions with over 200 regional depots<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">In a similar fashion to FortiCloud, these points are just the beginning of what\u2019s included with FortiCare support. From a network security standpoint, the best-case scenario would be to consider both services when working with Fortinet devices.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fc5079 e-flex e-con-boxed e-con e-parent\" data-id=\"4fc5079\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1d4c76 elementor-widget elementor-widget-heading\" data-id=\"d1d4c76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Final Thoughts\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bfc907 elementor-widget elementor-widget-text-editor\" data-id=\"1bfc907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Depending on your experience with network security tech, it can be challenging to navigate everything Fortinet has to offer. The debate of Fortinet FortiCloud vs FortiCare comes down to the fact that both are great to have on hand.<\/span><span style=\"font-weight: 400\">Whether you\u2019re a small business or an enterprise-level operation, both of these services can help with your network demands. Consider taking a look at the Fortinet help community to see what others have to say, and reach out to us at Firewalls to learn more about the <\/span><a href=\"https:\/\/www.firewalls.com\/licensing.html\"><span style=\"font-weight: 400\">licenses you might need<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bedc5f e-flex e-con-boxed e-con e-parent\" data-id=\"4bedc5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-762d011 elementor-widget elementor-widget-button\" data-id=\"762d011\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.firewalls.com\/contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Fortinet FortiCloud vs FortiCare service comparison.<\/p>\n","protected":false},"author":13,"featured_media":26642,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[286,600],"tags":[],"class_list":["post-18325","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cybersecurity","category-fortinet"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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