Ruckus WatchDog Advanced Hardware Replacement for Ruckus ZoneFlex R550 - 1 Year - 803-R550-1000

WatchDog Advanced Hardware Replacement is a separate support option that can be used by either customer or partners who desire Advanced replacement for their access point hardware. In the unlikely event of a hardware failure, customers may benefit from the additional speed and convenience offered through the WatchDog AP Advanced Replacement service. This service can be purchased as an add-on to the End User WatchDog Premium Support offer.

Manufacturer Part #: 803-R550-1000

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Advanced Hardware Replacement for Ruckus ZoneFlex

WatchDog Premium Support customers are entitled to Advanced hardware replacement for a failed controller unit in advance of return shipment. Premium support customers must ship failed unit(s) to Ruckus within fifteen (15) business days from the date of receipt of replacement product(s). Ruckus reserves the right to bill customers for units not shipped within this time. The replacement unit may be either refurbished or new, at the option of Ruckus. WatchDog AP Advanced Hardware Replacement Customers are eligible to receive Advanced AP replacement for a failed unit. AP Advanced Hardware Replacement customers must ship failed units to Ruckus within fifteen (15) business days from the date of receipt of replacement product(s). Ruckus reserves the right to bill customers for units not shipped within this time. The replacement unit may be either refurbished or new, at the option of Ruckus.

Within North America, replacement shipments requested by 3 PM Pacific Time Monday through Friday are made via overnight service to arrive next business day. Outside of North America, replacement shipments are made via overnight service within two business days; actual delivery times will vary. With Advanced Replacement, Ruckus pays for shipment of both the replacement unit and for return of the failed unit. Customers who do not ship failed units back to Ruckus within fifteen (15) calendar days are liable for the full retail value of the replacement unit.

In the unlikely event of a hardware failure, customers may benefit from the additional speed and convenience offered through the WatchDog AP Advanced Replacement service. This service can be purchased as an add-on to the End User WatchDog Premium Support offer.

More Information
Product NameRuckus WatchDog Advanced Hardware Replacement for Ruckus ZoneFlex R550 - 1 Year
SKU803-R550-1000
ManufacturerRuckus Wireless
Data SheetView Sheet
ActiveNo
Service Length1 Year License