XG 310 Enhanced Support - 3 Year - EN313CEAA
- 24/7 multi-channel support
- Software downloads, updates, & maintenance
- Access to support knowledgebase and support forums
- Warranty (Appliances only)
- Hardware replacement (Appliances only)
- Remote assistance support
- Service Length: 3 Year License
- Manufacturer Part #: EN313CEAA
NOTICE: Sophos License & Renewal products may only be activated in the United States of America.
“Enhanced Plus” is available for Sophos Firewall products, but is not included in the base license.
At Sophos, we understand that support needs to be comprehensive and aligned to the needs of your organization. We also believe it should be simple and easy to use—with a highly trained technical support representative available to you 24/7.
Sophos Support provides a variety of plans to meet your organization’s needs
At Sophos, we build products that are simple yet comprehensive—we take the same approach with our Support. With options that range from basic technical support to those that include direct access to senior support engineers and customized delivery , Sophos has a plan to fit your organization’s needs. We take a personalized approach to support—meaning you can choose the package and options that are right for you. You’ll get help when installing, configuring and upgrading our products and resolving any technical issues.
Personalized support designed for customers with critical needs
Choose our Enhanced Plus or TAM Support plan and you’ll gain a number of other benefits as well. Additional features include direct access to senior technical resources, up to 8 hours of remote consulting, and a dedicated technical account manager to address any issues quickly and help prevent any potential problems from happening.
Protecting your investment with advanced RMA and extended warranty
Your warranty on our hardware appliances will be extended as long as you are continuously active on your support plan. We also offer advanced RMA replacement for all support plan holders.
|Product Name||XG 310 Enhanced Support - 3 Year|
|Service Length||3 Year License|
|Data Sheet||View Sheet|