Managed Firewall Services and In-House Management

Managed Firewall Services and In-House Management: Understanding the Pros, Cons, and Differences

February 27, 2025

You could always handle your own network security architecture but managed firewall services come with a range of benefits that are hard to ignore. The short version is that these types of services handle your cybersecurity needs, allowing you to focus on day-to-day operations.

Everyone can appreciate saving time to focus on more important things. Firewall management services help to handle network protection while providing ongoing support when you need it most.

Regardless of how much you know about managed firewall services, it never hurts to clear the air of any questions or concerns. This article delivers a straightforward look into the reality of managed firewall services and what this includes.

What are Managed Firewall Services?

Network security providers generally come with a steep range of products and services. Among the firewall hardware, cloud-based, and software solutions, it’s common to find managed services as well.

At a glance, this can commonly include the following traits:

  • Firewall and network security management
  • Upkeep and maintenance with third-party providers
  • 24/7 support for your network architecture
  • Real-time threat detection and response
  • Easily scalable network security solution

While managed firewall services aren’t the best choice for everyone, there are plenty of circumstances where it’s the smart route to take. It’s usually a combination of organizational needs coupled with operational preferences. To be able to discern this, it’s equally important to understand the difference with in-house firewall management.

The Reality of In-House Firewall Management

There’s nothing wrong with handling your own network security, but it’ll definitely come with a bit more work. Even if you have a dedicated team for this, this approach is bound to come with a few hurdles along the way.

Although you have all of the control in the palm of your hands, the same can be said about all of the required upkeep and maintenance. If and when things go wrong, this is when it really helps to have managed services that you can rely on.

Common responsibilities with firewall management include configuring network rules, executing updates, consistently monitoring traffic, and much more. It’s a full-time job on its own, with very little margin for error. 

These sentiments overlap with any firewall hardware that’s out there. Whether it’s the SonicWall TZ series or any other well-known firewall hardware, they all require constant management and oversight. While there are definitely some upsides to managing it all on your own accord, it’s always smart to consider both sides of the coin.

A Look at the Pros and Cons

Focus PointManaged Firewall ServicesIn-House Management
Pros- 24/7 customer support from the experts

- A cost-effective network security solution for those with smaller budgets

- Reduced burden on internal workflows

- Access to a range of network security technologies, services, and benefits
- More hands-on customization

- Zero dependency on third-party decision-making

- Complete control over your network architecture
Cons- Dependent on the capabilities of third-party management

- Potential concern for internal data privacy
- Much more time-consuming

- Can be costly to scale for smaller organizations

- Limited expertise available on hand

- Bigger workload for everyone in IT

- Challenging to navigate common architecture upgrades

There’s no argument that you’ll find ups and downs on both sides. In the same vein, you can see where there would be some cases where one might be more viable than the other. Above all else, managed firewall services are perfect for businesses that are looking to take the weight off handling their network security.

Which Option is Best for Your Business?

Although managed firewall services definitely have a target market, that doesn’t mean they aren’t flexible. Any business can make use of these services, but it is generally more in line with the needs of small to mid-size organizations.

Once again, most mid-size businesses would have no issue managing the Sophos XGS 2100, but management comes with a lot to consider. If you and your organization would rather not deal with the ins and outs of firewall management, then managed services make a lot of sense.

Let's Wrap Up

Putting all of the work of network security in someone else’s hands sounds like a great idea, but it isn’t the right choice for everyone. Aside from the pros and cons, you’ll want to approach this topic with a focus on the present and the future.

At the end of the day, it comes down to what matters more to you: convenience or full control. As always, working with us is one of the best ways to learn about managed firewall services and what it can do for your business’s network security.

Picture of Written by Lucas Modrall

Written by Lucas Modrall

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