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Managed Firewall Services & Break Fix Firewall Support

Managed Security Service stops ransomware, breaches, & data theft
SonicWall

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Managed Security Service lets businesses add years of network security expertise & experience to their security posture, without adding the headcount of costly IT hires. Ensure your firewall & network as a whole is optimized for protection & performance. Our certified experts configure & manage your network security from top to bottom so you can focus on doing what you do best: running your business.

Benefits of Managed Security Service

100% remote support

No matter where you are, our network engineers are always here in our Indianapolis Security Operations Center!

Certified Expertise

Our Managed Security Service experts hold high-level partner certifications from seven manufacturers, including Fortinet, SonicWall, & more!

Complete Solutions

Whether it's day to day network management or standing up wireless, VPN, SD-WAN, & more, we've got you covered.

As easy as "Hello"

Ready to get started? Give us a call & say "Hello" & you're on your way to better network security & peace of mind.

Managed Security & Firewall Services

Access Control Lists

Capitalize on infrastructure & bring identity to the forefront to gain control of information exposed & traversing the network by utilizing hardened access controls. Permit, deny, and prioritize network functions & reduce user risk by controlling who has access to what, when they can access it, & where that access may originate from. Safeguard your data by implementing granular control of users & groups.

By taking advantage of pre-defined blacklists & whitelists, your network starts with a strong foundation of access controls upon which you can build the granular rules & exemptions unique to your network. Meet regulatory compliance requirements by limiting access to sensitive data, functions, & applications.

Active Directory Integration with Single Sign-On

Greater control over the users operating on your network lightens the load of network administrators. Instead of being tied to a single machine, Single Sign-On lets a user’s identity transfer from device to device, simplifying the process of user audits & activity tracking.

If an infection should occur, Single Sign-On can save you time as you work to detect, locate, and quarantine the threat. Root Cause Analysis is a breeze, allowing administrators to see exactly where, when, & why a breach occured. Make a commitment to user accountability with Single Sign-On.

Content Filtering

Tired of seeing Facebook, YouTube, Twitter, & other time-wasting websites in your workplace? Content filtering gives you granular control over the websites that your users can access. By restricting users and groups to only the types of websites necessary or their role, you eliminate the risk of inappropriate and unproductive web usage.

Organizations are often unaware that they may be held liable for any illegal activities that take place on their network. By deploying a smart Content Filtering strategy, organizations demonstrate a best-faith effort to prevent such illicit usage of company resources. Content Filtering services are common requirements for regulatory compliance.

DPI/SSL & CA Certificate Deployment

With over 60% of web traffic hiding behind encryption, implementing Deep Packet Inspection is crucial to analyze encrypted data. Our engineers assist with deployment of appliance certificates that allow for SSL scanning on Edge, Internet Explorer, & Google Chrome. Please note, this service is currently only available for Windows OS users.

Deploying advanced certificates is a notoriously time-consuming process that is often better left in the hands of experts. Let our engineers authenticate & secure your website with DPI/SSL so that your appliance scans even encrypted traffic for the latest advanced security threats.

Email Security

Your inbox represents one of the most common routes of infection on company networks. If you have been the target of phishing, spearphishing, whaling, or any other form of social engineering, then you understand just how clever & manipulative this branch of cyber crime has become. Our engineers review cipher settings & POP3/IMAP/SMTP protocols so that your mailbox won’t leak like a sieve.

Your firewall can scan both inbound & outbound traffic, looking for clues of any sensitive information such as credit card data, social security numbers, or personally identifying information that hackers can use as leverage for further attacks. Quarantine & detonate suspicious payloads before they can impact your network!

Enterprise Wireless

Wireless networks present more complicated security challenges than their hardwired counterparts, especially in a large-scale, enterprise setting. Yet WiFi is vital to doing business. So your enterprise must not only connect but also protect the systems, mainframes, computers, smartphones, tablets, IoT devices, & more.

Our certified engineers can assist you in setting up your enterprise wireless network to keep it (and all its associated devices) running smoothly. This includes heat mapping using the best tools to ensure you have the right number of access points placed in the right spots to serve your organization’s needs. And of course, we do security too, so you can count on a safe, secure WiFi network in expert hands.

Firewall Health Check

The threat landscape is always changing. With ransomware-as-a-service & malware cocktails resulting in an endless stream of never-before-seen threats, a strong security posture is a dynamic one. The days of “set it & forget it” security have passed & staying at the forefront of cybersecurity means staying on your toes with frequent updates, policy changes, & growth of standard operating procedures.

Our engineers ensure your network is up to date with the most advanced security best practices by reviewing your firewall policies, configurations, cipher settings, user groups, & more. We have been configuring firewalls for over two decades, so if there is any room for improvement in your security, we will uncover it & share real, actionable recommendations to increase performance and strengthen your network.

Gateway to Gateway VPN Tunnel

Branch locations need to be securely networked, just as if their users were down the hall. Did you know, you can accomplish transparent, secured communication between locations without the expense and IT overhead of MPLS.

Our engineers can configure up to two IPSec or SSL VPN Site-to-Site Tunnels with several options designed to meet your organization’s needs. & it doesn’t stop there. We’ll also conduct remote testing & troubleshooting to ensure your tunnel is running smoothly.

High Availability

What plan does your organization have in place in the event of a firewall hardware malfunction? If you’re not utilizing a High Availability-enabled setup, you will likely eat the cost of extended network downtime. Employing an identical hardware appliance with synchronized configurations behind your network means that if the primary appliance fails, you have backup!

High Availability grants 24x7 access to data & ensures productivity doesn’t grind to a halt in the case of malfunction or disaster. Our engineers synchronize settings across primary & HA units then configure your backup appliance in-line with your firewall, building failsafes into your network.

Hosted Email Security

Hosted email offers businesses the chance to use their own domain as an email address without the potential hassle & cost of running their own email servers. Sounds good, right? The problem is, not all hosted email services are created equal. POP3 is different than SMTP, & different services offer different levels of security. Since emails are often threat vector number one for data breaches, you won’t want to take chances. Let our engineers ensure your email setup is second-to-none in network security.

Infrastructure as a Service (IaaS)

When equipment & personnel costs make network management difficult for businesses to handle, the solution often lies in the cloud. Infrastructure as a Service (IaaS) allows businesses to leave the servers, storage, networking, & virtualization to be handled offsite.

IaaS not only saves on hardware & maintenance costs, it’s scalable for any size need your organization has, & it still allows you full control over your applications, operating systems, & other infrastructure. & you only pay for the resources you need.

Mobile Device Management (MDM)

Let’s face it, we live in a mobile world, complete with mobile workplaces & mobile employees. That means mobile devices like smartphones & tablets likely make up a good portion of your network endpoints.

And many times, these devices belong to the employee, rather than the business. Managing these devices within your network can be a unique challenge, but our engineers are ready to take it on for you, implementing mobile device management tools to monitor & secure the devices using your network.

Network Mapping

To ensure your network is operating to its fullest capabilities, you need a complete understanding of all the devices that make it up. In today’s complex modern networks, that is no small task. Discover all your devices, & how they are linked through network mapping.

While there are tools that help automate & integrate the device discovery & mapping processes, you’ll want an expert to help you set up your network maps, keep them updating automatically, and provide you with an understanding of the process & its outputs.

Office 365 Migration Services

Moving your organization to Office 365 can change the way you manage your software & reinvent your infrastructure. This cloud-based approach can let you scale-back on server usage & change the way your IT department operates. You’ll also be privy to all the regular updates Microsoft provides & have access to the many collaborative options offered by Office 365.

But whether you’ve been using traditional Office software or another solution, the switch doesn’t happen at the snap of a finger. Trust our engineers to help you every step of the way, guiding you through the process of preparing for the migration, the move itself, & how to fully implement Office 365 in your organization.

Remote Access VPN

With an increasingly mobile workforce, you need to ensure your employees can securely logon to your network wherever they are. That means secure remote access via VPN, & our engineers are here to help. They’ll configure up to two profiles/access groups with either SSL or IPSec settings. The configuration also includes access controls to help you further safeguard your data.

Remote Monitoring & Management (RMM)

Many organizations struggle with the problem of too much to do, & too few people (or too little time) to do it. Even those with IT staff know that bigger picture projects often get stymied by the day-to-day grind of troubleshooting network issues.

With remote monitoring & management, you can turn the task of keeping tabs on your network over to our experts. They’ll be alerted to any issues with your network including the devices on it, and be able to respond quickly to address them. You can be assured your network is in good hands, & it’s one less thing to do for you or your staff.

SD-WAN

Need a Wide Area Network (WAN) without the rigid structure & expense of MPLS? SD-WAN is the way to go. With SD-WAN, you can increase the performance of your network by ensuring traffic is routed on the path with the most efficiency. If one point fails, unlike MPLS, it seamlessly moves on to the next. Our engineers can get you started identifying applications, configuring IPSec VPNs, setting Dynamic App Failover. & once it’s setup, your admins will be able to make adjustments on the fly.

Security Information & Event Management (SIEM)

Security starts with situational awareness. You don’t want to be caught unaware of what’s happening on your network. SIEM helps fill the information void, providing real-time collection & analysis of log and event data to help you monitor threats & the responses to them - also reporting on security incidents & providing alerts to unusual activity.

Integrating SIEM will get you this level of monitoring throughout your network, including computers, firewalls, applications & more. This not only helps with your organization’s security, but for tracking that you’re meeting compliance mandates as well. Our engineers can help you get SIEM setup & keep close tabs on your network so you know nothing will slip by.

TMG Migration

Many organizations adopted Microsoft Forefront Threat Management Gateway (TMG) as a comprehensive security solution. But TMG is EOS (end-of-support) now, meaning if it’s still a keystone of your network, your organization is vulnerable to the latest threats - & has been for awhile.

The good news is, you have other virtual options available to get your network protected again, and even better than before. Products available now do everything TMG did, while also adding more, stronger protection & being easier to use. Trust our certified experts to get your network migrated from TMG to your new virtual security solution.

Two-Factor Authentication (2FA)

With the ever-evolving online threat environment, one of the prime targets for hackers is a user’s login information. To help with memorization, many still use simple passwords that are easy to crack. And online scams can skim passwords from phony sign-on pages. Guard against a single password failure compromising your security by implementing two-factor authentication (2FA). This means not only a password, but another credential must be entered before a login can occur. Our experts can help you add the extra layer of security to your network with 2FA.

VOIP

Optimizing performance of your VOIP means more than just clearer calls. It means you won’t suffer the frustrations of dropped calls, one-way calling, missed conversions, & static-filled conferences. VOIP is easier to scale up than traditional phone systems & costs far less to operate internationally. As one of your organization’s most critical resources, reliable calling that follows employees across devices should be a top concern for business owners & administrators. Our engineers allocate sufficient bandwidth to your VOIP systems & prioritize call clients so phone conversations won’t be sacrificed for websurfing.

Web Application Firewall

A number of threats can compromise your network when your users browse the web. Many online threats like SQL injections & cross-site scripting (XSS) to name a couple, exploit security flaws in web applications to steal your data & infiltrate your network.

Unlike traditional firewalls, web application firewalls (WAF) target web applications, serving as a filter between them & the internet. They not only monitor HTTP traffic but also protect applications (and thereby your network) from malicious scripts & compromised websites. Our engineers can help you deploy a WAF as part of your network security toolbox & shield your organization from many online dangers.

Wireless Networking

Mobile workers are efficient workers. Businesses thrive on collaboration, teamwork, and flexibility. A WiFi network grants your organization the ability to work when they want, where they want - without being tied to a desk. & fast, secure public WiFi ensures your guests can connect to the Internet without intruding on your internal network where sensitive data is stored.

No matter whether you anticipate 50 users or 5,000 users, our certified experts can help you map and setup your network in a reliable, secure manner.

How Managed Security Service Helps Small Business

Programmed my SonicWall for VOIP & saved me tons of time

- C. Talbert

Firewalls.com has saved our bacon 3 times now...

- H. Peterson

Took all my problems & fixed them, one at a time

- J. Kelly

Always fast service! These guys really deliver!

- A.J. Taft

These guys know their stuff.

L. Malloy

Very thorough in their planning & configuration & implementation

T. Wepperly

What is Managed Security Service?

Managed Security Service let you outsource the costly expenses of cybersecurity so that you can get back to doing what you do best: running your business. The advanced threat landscape of automated ransomware, elusive malware, & encrypted traffic means that everyone is a target, whether small office, mid-sized business, or enterprise. Managed Security Service take the guesswork & legwork out of configuring your firewall, managing endpoints, & responding to network events. We ensure maximum uptime to keep your business-critical applications running around the clock.

How does Managed Security Service work?

Our experts. Your network. Everyone wins (except the bad guys). Instead of hiring an expensive full-time network engineer, let our fully-staffed Security Operations Center team setup your network & monitor it around the clock for suspicious activity, security events, & opportunities to optimize. With services like automated firmware updates and bandwidth steering built in, your network will perform at its higher potential while still shielding your attack surfaces from hackers.

Our team will set up a one-on-one call with you to ensure we hit each and every point that's important to you. We'll walk you through our process, documenting at each step of the way to ensure full transparency & visibility into activity or changes on your network. Once your customized network security posture is formulated, we'll work around the clock to ensure it stays as safe, secure, & speedy as possible. Future-proof your business by planning for our Managed Security Service team to grow with your needs!

How Managed Security Service Saves You Time & Money

Our peace of mind Managed Security Service is the cheapest & easiest way to secure your data against today's advanced threats. Hiring network security professionals is a costly headache even for network security companies! Trying to find qualified IT talent to properly secure the network of a small business can be impossible unless you're willing to shell out big bucks. Managed Security Service puts the combined expertise & experience of an entire engineering team behind your network. No interviews, no salary negotiations, no cover letters involved. Our experts are certified by the same manufacturers that built the firewall protecting your data, so they'll always be up to date on how to make the most of your security investment.

Still have questions or need to take a deeper dive into your network needs?

Click the button below or call us at 866-645-2140!