Fortinet FortiGate 600F Upgrade FortiCare Premium to Elite (Require FortiCare Premium) - 5 year - FC-10-0600F-204-02-60

Fortinet solutions provide critical services, and if issues arise they need to be addressed quickly to help ensure security and business continuity. We provide FortiCare technical support and return merchandise (RMA) services on a per-device basis for 24x7 support and timely issue resolution. FortiCare services support the entire Fortinet Security Fabric, which offers multi-disciplinary support and a single source for troubleshooting. Flexible support options help your organization maximize uptime, security, and performance according to the needs of your business.

FortiCare Support Services for Enterprise

Enterprise businesses continue to focus on maintaining business operations while managing various risks from impacting the enterprise. 

FortiCare Elite

FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This advanced support offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances.

Enterprise Support Agreement

Simplicity and operational expenditure come together with an Enterprise Support Agreement. This program allows enterprises to have one discounted flat contract for their Security Fabric, enabling auto-registration and consistent entitlements across all devices. This results in better operations and more efficiencies.

Advanced Services

This support level provides a designated engineer that will learn about your team and Security Fabric deployment, resulting in quicker resolutions and guidance for your team. Use the included training, service points, and higher ticket SLAs to better enable your services