Tag: youtube

Monday Morning Firewall Fix: Encrypted traffic, VoIP, & more!

Happy Monday. We want you to start your week off with a burst of productivity. That’s why Firewalls.com put together a list of 5 common mistakes that organizations make when deploying their firewall. These tips are designed to be practical, easy-to-follow, and short! Whether your Internet has slowed to a crawl or the voice on the other end of your VoIP phone sounds like Charlie Brown’s teacher, these quick tips will let you self-diagnose your setup and correct 5 common issues in a few clicks of the mouse. It’s time to get your Monday Morning Firewall Fix!

#1: Your Firewall Isn’t Scanning Encrypted Traffic

Over 60% of the web has migrated from HTTP to HTTPS, a security protocol which encrypts data between websites and servers.  If your firewall is not utilizing Deep Packet Inspection (DPI), then it is not scanning that traffic for viruses, malware, or ransomware potentially encrypted in the data packet. Whereas traditional stateful inspection scans only the data contained in the packet head, DPI scans every last byte for threats. With a majority of the Internet now encrypting everyday web traffic, if you’re not enabling DPI on your SonicWall, you’re completely neglecting the bulk of the danger.

Fix It:

  • Open your Firewall Admin Console
  • Go to: Manage > Decryption Service > DPI-SSL/TSL Client
  • Enable: SSL Client Inspection

Enable deep packet inspection to scan the entire packet on HTTPS encrypted sites

#2: Your Firewall Isn’t Gathering Crucial Internet Usage Data

Most companies fail to implement a proper content filtering policy, leading to employees wasting time on non-productive websites or potentially exposing the organization to HR issues. Whether it be adult content, game sites, gambling, movie streaming, or otherwise, users on your network can slow down productivity for everyone while they slum it on unproductive websites. To further complicate the issue, your organization could be held liable for any illegal activity that occurs on your network! Take back control of your network and your traffic.

Fix It:

  • Open your Firewall Admin Console
  • Go to: Manage > Security Services > Content Filter
  • Enable: Content Filtering Service

content filtering helps you to stay productive and avoid legal issues when bad actors are on your network

#3: You Haven’t Implemented Employee Tracking

In addition to enabling your content filtering service, you should also implement tracking for your user groups. Without tracking, it’s difficult to track down and reprimand employees who violate your organization’s Internet usage policy. Tracking also helps you pin down users who are slowing down your connection with unusually high bandwidth usage.

Fix It

  • Open your Firewall Admin Console
  • Go to: Manage > Users > Settings
  • Set “User Authentication Method” to any option except for Local Users

employee tracking helps admin see who is wasting resources and who is breaking usage policies

#4: YouTube Is Making Your VoIP Sound Funky

Complaints about an echo, buzz, or garbled sound when talking on your VoIP phone system? It’s likely that your VoIP client is competing with other data-heavy applications that aren’t allowing it access to the bandwidth it needs. By implementing bandwidth usage, packet shaping, and application priorities, you can ensure that your bandwidth is being rationed to business-critical applications (like VoIP) first, granting them priority over less important applications. By setting up your VoIP as a high-priority client, you’ll have strong, crystal clear calls once more.

Fix It:

  • Open your Firewall Admin Console
  • Go to: Manage > Network > Interfaces > Configure WAN Interface
  • Click: “Advanced” options tab
  • Enable: Egress Bandwidth Management
  • Enable: Ingress Bandwidth Management

Some applications require a large amount of resources and if those applications are competing with each other, they all lose

#5: You’re Running an Outdated Firewall

If you made it this far and have thought “huh, those last 4 images looked nothing like my admin console,” then you’re not running a current-generation firewall!

The introduction of ransomware-as-a-service and exploit kits has transformed the cyber threat landscape into a dynamic force that adapts and evolves by the day. The old “set it and forget it” approach to cyber security has been outpaced by cyber criminals who are always looking to innovate. Unfortunately, your outdated firewall just doesn’t have what it takes to withstand a modern cyber attack. It’s time to update your firmware, check your subscriptions, & consider an upgrade.

Fix It:

If you’re unable to set up these services, we strongly recommend that you have one of our SonicWall-certified engineers perform a health check on your network and configure the appliance. More than likely, you are NOT secure. Our engineers look for 20+ of the most common mistakes found on firewalls and we provide recommendations to help you address those issues. In order to get the most value and protection out of your firewall, our team implements a 99-step configuration checklist that we’ve developed over two decades as SonicWall partners. With the correct settings, we can get you back to a safe, productive network environment.

Call us today at 866.403.5305 and schedule an appointment to be confident you’re getting the very most out of your cyber security investment.

Learn About Firewalls: Firewalls.com YouTube Channel offers network security how-tos, tutorials, & troubleshooting

Learning about firewalls and network security is no easy chore. While a wealth of knowledge exists across the web, few domains can translate complex network security concepts into easily-digested lessons for beginners. Likewise, troubleshooting firewall issues often leads to old, obsolete forum responses and dead ends. You’re in luck.

The Firewalls.com YouTube library is continuously growing and packed to the brim with how-to’s, tutorials, troubleshooting guides, and more. Like a treasure trove full of SonicWall and Sophos solutions, Firewalls.com customers and visitors alike are sure to find the answers to their questions.

Who makes the videos?

We do! Right here in the office. Our video series is produced, edited, and narrating by our rockstar team of engineers and architects. If you’re the type of person that wants the answer straight from the horse’s mouth, then this is the channel for you. Our video makers are certified SonicWall and Sophos engineers with over a decade of combined experience in real world network security management. Learn about firewalls from the guys that spend every day up to their eyeballs in network security! Our two narrators, Alan and Matt, are ready to show you the ropes.

a look into the firewalls.com studio where we answer questions based on your search terms about cyber security, info sec, firewalls, sophos, sonicwall, and more
A look at our editing desk.

Who decides what video topics to cover?

You do! We generate topics for our videos based on the top search terms in YouTube, Google, and the Firewalls.com website. We know the Internet has important questions and we want to answer them. If there’s a certain topic you want us to cover, let us know in YouTube comment sections or on social media.

Why the Firewalls.com channel?

We want you to learn about cyber security, so we’re not going to waste your time. We’re no pack of newbs that spend the first two minutes of every video introducing ourselves, begging for likes, and talking about our BFF’s new music project. Get in, get answers, and get back to being productive.

What’s in it for me?

Information, readily available and easy to follow. Our videos are made by screen capturing our network techs using the same reporting and monitoring programs that our customers use, in real time. There’s no magic wand waving behind slick edits or cuts.

Running dual monitors? Set one screen to our YouTube and the other screen to your work space and you can fix network security snafus side-by-side, at your pace.

How can I learn more?

Subscribe to our YouTube channel and you’ll be notified the moment we publish new how-tos. If you’re following us on Facebook, LinkedIn, or Twitter, we’re always sure to post new videos on social media as well.

firewalls.com studio for creating youtube videos answering questions about cyber security, sophos, sonicwall, watchguard, and more firewalls topics
Join us in the studio!

Check out some of our most recent Sophos & SonicWall issues solved:

Use your Sophos XG Firewall as a DNS Request Server

Use SonicWall’s NetExtender to setup an SSL VPN